Privacy Policy

FULLMARK recognizes the importance of privacy. This privacy policy (“Policy”) applies to all products, services and websites offered by FULLMARK Pte Ltd or its subsidiaries or affiliated companies (collectively referred to as “Products”).

We explain below the information we collect and how we use it.

Information Collection and Use

We offer a wide range of Products and may require you to provide certain personal information to us. For this purpose, we may collect the following types of information:

Information you provide – When you enquire or purchase a product or services from us, we ask you for personal information (such as your name and email address).

FULLMARK cookies – When you visit our website, we may send one or more cookies – a small file containing a string of characters – to your computer that uniquely identifies your browser. We use cookies to improve the quality of our service by storing user preferences. Most browsers are initially set up to accept cookies, but you can reset your browser to refuse all cookies or to indicate when a cookie is being sent. However, some of our features and services may not function properly if your cookies are disabled.

Log information – When you use our services, our servers automatically record information that your browser sends whenever you visit our website. These server logs may include information such as your web request, Internet Protocol address, browser type, browser language, the date and time of your request and one or more cookies that may uniquely identify your browser.

User communications – When you send email or other communication to us, we may retain those communications in order to process your inquiries, respond to your requests and improve our services.

Affiliated sites – We offer some of our services in connection with other websites. Personal information that you provide to those sites may be sent to us in order to deliver the service. We process such information in accordance with this Policy. The affiliated sites may have different privacy practices and we encourage you to read their privacy policies.

Links – We may present links in a format that enables us to keep track of whether these links have been followed. We use this information to improve the quality of our search technology, customized content and advertising.

Other sites – This Policy applies to websites and services that are owned and operated by FULLMARK. We do not exercise control over the sites displayed as search results or links from within our various services. These other sites may place their own cookies or other files on your computer, collect data or solicit personal information from you.

FULLMARK only processes personal information for the purposes described in this Policy. In addition to the above, such purposes include:

  • providing our products and services to users, including the display of customized content and advertising;
  • auditing, research and analysis in order to maintain, protect and improve our products and services;
  • ensuring the technical functioning of our network; and
  • developing new services.

Consent for other Uses

Should we use your personal information in a manner different than the purpose for which it was collected under this Policy, we will ask for your consent prior to such use and offer you an effective way to opt out of the use of personal information for those other purposes. We will not collect or use sensitive information for purposes other than those described in this Policy unless we have obtained your prior consent.

You can decline to submit personal information to any of our products and/or services, in which case FULLMARK may not be able to provide those products and/or services to you.

Information Sharing

FULLMARK only shares personal information with other companies or individuals outside of FULLMARK in the following limited circumstances:

We have your consent. We require opt-in consent for the sharing of any sensitive personal information.

We provide such information to our subsidiaries, affiliated companies or other trusted businesses or persons for the purpose of processing personal information on our behalf. We require that these parties agree to process such information based on our instructions and in compliance with this Policy and any other appropriate confidentiality and security measures.

We have a good faith belief that access, use, preservation or disclosure of such information is reasonably necessary to (a) satisfy any applicable law, regulation, legal process or enforceable governmental request, (b) enforce applicable terms of use, including investigation of potential violations thereof, (c) detect, prevent, or otherwise address fraud, security or technical issues, or (d) protect against imminent harm to the rights, property or safety of FULLMARK, its users or the public as required or permitted by law.

We may share with third parties certain pieces of aggregated, non-personal information, such as the number of users who searched for a particular term, for example, or how many users clicked on a particular advertisement. Such information does not identify you individually.

Information Security

We take appropriate security measures to protect against unauthorized access to or unauthorized alteration, disclosure or destruction of data. These include internal reviews of our data collection, storage and processing practices and security measures, as well as physical security measures to guard against unauthorized access to systems where we store personal data.

We restrict access to personal information to FULLMARK employees, contractors and agents who need to know that information in order to operate, develop or improve our services. These individuals are bound by confidentiality obligations and may be subject to discipline, including termination and criminal prosecution, if they fail to meet these obligations.

Data integrity

FULLMARK processes personal information only for the purposes for which it was collected and in accordance with this Policy. We review our data collection, storage and processing practices to ensure that we only collect, store and process the personal information needed to provide or improve our products and services. We take reasonable steps to ensure that the personal information we process is accurate, complete, and current, but we depend on our users to update or correct their personal information whenever necessary.

Accessing and Updating Personal Information

Where we provide information access and correction, we perform this service free of charge, except if doing so would require a disproportionate effort.

Enforcement

FULLMARK regularly reviews its compliance with this Policy. Please feel free to direct any questions or concerns regarding this Policy or FULLMARK’s treatment of personal information by Contacting Us through this website. When we receive formal written complaints at this address, it is FULLMARK’s policy to contact the complaining user regarding his or her concerns. We will cooperate with the appropriate regulatory authorities, to resolve any complaints regarding the transfer of personal data that cannot be resolved between FULLMARK and an individual

Changes to this Policy

Please note that this Policy may change from time to time. We will not reduce your rights under this Policy without your explicit consent, and we expect most such changes will be minor. Regardless, we will post any Policy changes on this page and, if the changes are significant, we will provide a more prominent notice (including, for certain services, email notification of Policy changes). Each version of this Policy will be identified at the top of the page by its effective date.

If you have any additional questions or concerns about this Policy, please feel free to Contacting Us any time through this website.